{"id":3268,"date":"2025-12-23T16:37:01","date_gmt":"2025-12-23T16:37:01","guid":{"rendered":"https:\/\/azk.hk\/?page_id=3268"},"modified":"2025-12-23T17:15:07","modified_gmt":"2025-12-23T17:15:07","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/azk.hk\/sv\/warranty-policy\/","title":{"rendered":"Garantipolicy"},"content":{"rendered":"<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"warranty-policy\">Garantipolicy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Senast uppdaterad: 24 december 2025<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">I denna garantipolicy (\u201cGaranti\u201d) syftar termen \u201cvi\u201d, \u201coss\u201d eller \u201cv\u00e5rt\u201d p\u00e5 AZEKA Technology Co., Ltd., med kontor bel\u00e4get vid (<strong>12F-4-A16, Nr. 31 Binhai Avenue, Longhua-distriktet<\/strong>) . V\u00e5ra kontaktuppgifter finns l\u00e4ngst ner p\u00e5 denna garanti. \"Du\" eller \"ditt\" syftar p\u00e5 produkternas k\u00f6pare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alla v\u00e5ra produkter genomg\u00e5r kvalitetskontroller av v\u00e5r expeditionspersonal. Men s\u00e4llan kan det uppst\u00e5 en fel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du har r\u00e4tt till ers\u00e4ttning eller \u00e5terbetalning vid ett allvarligt fel samt skadest\u00e5nd f\u00f6r n\u00e5gon annan rimligt f\u00f6ruts\u00e4gbar f\u00f6rlust eller skada. Du har \u00e4ven r\u00e4tt p\u00e5 att f\u00e5 varorna repareras eller ers\u00e4tts om de inte \u00e4r av acceptabel kvalitet och felet inte utg\u00f6r ett allvarligt fel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"1-warranty\">1. Garanti<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Vi garanterar att produkterna som levereras genom v\u00e5r webbplats (WWW.AZK.HK) eller v\u00e5ra butiker (\u201dProduktarna\u201d) kommer att vara felfria under den garantiperiod som anges nedan.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"2-warranty-period\">2. Garantitid<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Garantiperioden \u00e4r <strong>sex (6) m\u00e5nader<\/strong>fr\u00e5n k\u00f6pedatum.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"3-what-is-a-defect\">3. Vad \u00e4r ett fel? <\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">En \"defekt\" inneb\u00e4r n\u00e5gon fel, brist eller ofullkomlighet i produkterna som f\u00f6ljer av felaktig tillverkning eller material. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"4-our-obligations-for-valid-claims\">4. V\u00e5ra Obligationer f\u00f6r Giltiga Ans\u00f6kningar <\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r framg\u00e5ngsrika garanti\u00e4renden kommer vi, p\u00e5 v\u00e5rt kostnad:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reparera eller ers\u00e4tta produkten (val av reparering eller ers\u00e4ttning \u00e4r \u00e5 v\u00e5r enda discretion); eller<\/li>\n\n\n\n<li>Om reparation eller ers\u00e4ttning inte \u00e4r m\u00f6jlig erbjuder vi dig en \u00e5terbetalning eller ers\u00e4ttning f\u00f6r det felaktiga produkten, s\u00e5v\u00e4l som till\u00e4mpligt.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"5-what-is-not-covered\">5. Det som inte t\u00e4cks <\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Denna garanti g\u00e4ller inte f\u00f6ljande:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>F\u00f6rlust av produkten; <\/li>\n\n\n\n<li>Skada p\u00e5 kedjor, f\u00e4stningar eller l\u00e4derband, om inte orsakat av felaktig tillverkning eller material; <\/li>\n\n\n\n<li>Vanlig anv\u00e4ndningsf\u00f6rfall, inklusive mattning eller blekning av belagda ytor; <\/li>\n\n\n\n<li>Skada som uppst\u00e5r genom olycksh\u00e4ndelser, fel anv\u00e4ndning eller avvikelse fr\u00e5n v\u00e5ra v\u00e5rdanvisningar. Du erk\u00e4nner att alla metaller kan m\u00f6rkna med tiden, ett f\u00f6rlopp som accelereras vid kontakt med \u00e4mnen som vatten, parfym, saltluft, svavel, hudkr\u00e4mer, h\u00e5rsp\u00e4ts, klor eller sur hudph. Hastigheten p\u00e5 m\u00f6rkning (oxidation) beror p\u00e5 hur du anv\u00e4nder och tar hand om produkten; <\/li>\n\n\n\n<li>Skada orsakade av handlingar, bortseenden eller neglect av dig sj\u00e4lv eller n\u00e5gon tredjepart som inte \u00e4r auktoriserad av oss (inklusive n\u00e5gon tredjeparts \u00e5tg\u00e4rdsman); <\/li>\n\n\n\n<li>Misslyckande med att f\u00f6lja n\u00e5gra instruktioner som vi har gett;<\/li>\n\n\n\n<li>Anv\u00e4ndning av produkten till andra syften \u00e4n de som vi har t\u00e4nkt ut; <\/li>\n\n\n\n<li>Fortsatt anv\u00e4ndning av produkten efter att ett fel har upptr\u00e4tt, d\u00e4r s\u00e5dan fortsatt anv\u00e4ndning \u00e4r ogrundad; <\/li>\n\n\n\n<li>Ditt misslyckande med att informera oss om ett fel inom en rimlig tid; <\/li>\n\n\n\n<li>Skador orsakade av en gudomlig handling eller h\u00e4ndelse av oavbrutet natur (t.ex. krig, uppror, brand, \u00f6versv\u00e4mning, etc.). <\/li>\n\n\n\n<li><strong>Ytterligare tj\u00e4nster:<\/strong>Eventuella tj\u00e4nster du beg\u00e4r som inte ing\u00e5r i denna garanti kan medf\u00f6ra extra kostnader. Vi informerar dig om eventuella avgifter innan vi startar arbetet.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"5-what-is-not-covered\">6. Viktiga villkor<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Denna garanti \u00e4r bifogad till och utg\u00f6r en del av AZEKA:s allm\u00e4nna villkor.<\/li>\n\n\n\n<li>I h\u00e4ndelse av n\u00e5gon konflikt mellan denna garanti och AZEKA:s allm\u00e4nna villkor kommer AZEKA:s allm\u00e4nna villkor att g\u00e4lla.<\/li>\n\n\n\n<li>Denna garanti \u00e4r giltig och genomf\u00f6rbar endast i det omr\u00e5de du angav som leveransadress vid best\u00e4llningens inl\u00e4mning. Om du befinner dig utanf\u00f6r detta omr\u00e5de och upplever problem med produkterna, v\u00e4nligen kontakta oss f\u00f6r att diskutera tillg\u00e4ngliga st\u00f6dalternativ.<\/li>\n\n\n\n<li>Denna garanti regleras av Kinas lagar.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-to-make-a-warranty-claim\">S\u00e5 h\u00e4r g\u00f6r du en garantians\u00f6kan<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"how-to-make-a-warranty-claim\">Onlinek\u00f6p<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"how-to-make-a-warranty-claim\"><strong>Steg 1:<\/strong>Om du tror att ditt Produkt har ett fel, stoppa anv\u00e4ndningen omedelbart. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"how-to-make-a-warranty-claim\"><strong>Steg 2:<\/strong>Kontakta v\u00e5rt Kundsupportteam och ange:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>K\u00f6pbevis.<\/li>\n\n\n\n<li>Beskrivning av defekten.<\/li>\n\n\n\n<li>Foton av defekten.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Steg 3:<\/strong>V\u00e5rt Kundtj\u00e4nstteam kommer att bed\u00f6ma ditt \u00e4godel utifr\u00e5n v\u00e5ra garantiinstruktioner.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Om p\u00e5st\u00e5endet tillf\u00e4lligt godk\u00e4nns kommer vi att v\u00e4gleda dig genom v\u00e5rt portal om hur du returnerar artikeln.<\/li>\n\n\n\n<li>N\u00e4r ans\u00f6kan slutgiltigt godk\u00e4nts m\u00e5ste artikeln returneras med all original f\u00f6rpackning, dokumentation, delar och tillbeh\u00f6r.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"how-to-make-a-warranty-claim\"><strong>Steg 4:<\/strong>Kundtj\u00e4nstens team kommer att organisera en l\u00f6sning (reparation, ers\u00e4ttning eller \u00e5terbetalning) s\u00e5 snart som m\u00f6jligt. V\u00e4nligen ge tillr\u00e4ckligt med tid f\u00f6r bearbetning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-4fd9526\" id=\"gspb_container-id-gsbp-4fd9526\">\n<h3 class=\"wp-block-heading\" id=\"need-help\">Beh\u00f6ver du hj\u00e4lp?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"> V\u00e5rt team \u00e4r h\u00e4r f\u00f6r att besvara dina fr\u00e5gor. Kontakta oss via:<\/p>\n\n\n\n<div class=\"wp-block-greenshift-blocks-iconlist gspb_iconsList gspb_iconsList-id-gsbp-f6d6cf8\" id=\"gspb_iconsList-id-gsbp-f6d6cf8\"><div class=\"gspb_iconsList__item\" data-id=\"0\"><svg class=\"\" style=\"display:inline-block;vertical-align:middle\" width=\"18\" height=\"18\" viewbox=\"0 0 1024 1024\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path style=\"fill:#565D66\" d=\"M928 128h-832c-53 0-96 43-96 96v576c0 53 43 96 96 96h832c53 0 96-43 96-96v-576c0-53-43-96-96-96zM96 192h832c17.6 0 32 14.4 32 32v82.8c-43.8 37-106.4 88-301.2 242.6-33.8 26.8-100.4 91.4-146.8 90.6-46.4 0.8-113.2-63.8-146.8-90.6-194.8-154.6-257.4-205.6-301.2-242.6v-82.8c0-17.6 14.4-32 32-32zM928 832h-832c-17.6 0-32-14.4-32-32v-410c45.6 37.4 117.6 95.2 261.4 209.4 41 32.8 113.4 105 186.6 104.6 72.8 0.6 144.6-71 186.6-104.6 143.8-114.2 215.8-172 261.4-209.4v410c0 17.6-14.4 32-32 32z\"><\/path><\/svg><span class=\"gspb_iconsList__item__text\"><a href=\"mailto:zzx@azk.hk\" target=\"_blank\" rel=\"noreferrer noopener\">Kontakta oss via: <strong>E-post<\/strong><\/a><\/span><\/div><div class=\"gspb_iconsList__item\" data-id=\"1\"><svg class=\"\" style=\"display:inline-block;vertical-align:middle\" width=\"18\" height=\"18\" viewbox=\"0 0 896 1024\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path style=\"fill:#565D66\" d=\"M761.8 194.2c-83.8-84-195.4-130.2-314-130.2-244.8 0-444 199.2-444 444 0 78.2 20.4 154.6 59.2 222l-63 230 235.4-61.8c64.8 35.4 137.8 54 212.2 54h0.2c244.6 0 448.2-199.2 448.2-444 0-118.6-50.4-230-134.2-314zM447.8 877.4c-66.4 0-131.4-17.8-188-51.4l-13.4-8-139.6 36.6 37.2-136.2-8.8-14c-37-58.8-56.4-126.6-56.4-196.4 0-203.4 165.6-369 369.2-369 98.6 0 191.2 38.4 260.8 108.2s112.4 162.4 112.2 261c0 203.6-169.8 369.2-373.2 369.2zM650.2 601c-11-5.6-65.6-32.4-75.8-36-10.2-3.8-17.6-5.6-25 5.6s-28.6 36-35.2 43.6c-6.4 7.4-13 8.4-24 2.8-65.2-32.6-108-58.2-151-132-11.4-19.6 11.4-18.2 32.6-60.6 3.6-7.4 1.8-13.8-1-19.4s-25-60.2-34.2-82.4c-9-21.6-18.2-18.6-25-19-6.4-0.4-13.8-0.4-21.2-0.4s-19.4 2.8-29.6 13.8c-10.2 11.2-38.8 38-38.8 92.6s39.8 107.4 45.2 114.8c5.6 7.4 78.2 119.4 189.6 167.6 70.4 30.4 98 33 133.2 27.8 21.4-3.2 65.6-26.8 74.8-52.8s9.2-48.2 6.4-52.8c-2.6-5-10-7.8-21-13.2z\"><\/path><\/svg><span class=\"gspb_iconsList__item__text\"><a href=\"https:\/\/wa.me\/8618588897001\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Kontakta oss via: <strong>Whatsapp<\/strong><\/a><\/span><\/div><div class=\"gspb_iconsList__item\" data-id=\"2\"><svg class=\"\" style=\"display:inline-block;vertical-align:middle\" width=\"18\" height=\"18\" viewbox=\"0 0 1280 1024\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path style=\"fill:#565D66\" d=\"M960 512c106 0 192-86 192-192s-86-192-192-192-192 86-192 192 86 192 192 192zM960 224c53 0 96 43 96 96s-43 96-96 96-96-43-96-96 43-96 96-96zM544.2 552c-23.8 0-47.8 3.4-71 10.6-28.4 8.6-58.2 13.4-89.4 13.4s-61-4.8-89.4-13.4c-23.2-7-47.2-10.6-71-10.6-72.6 0-143.2 32.4-184.6 93.8-24.4 36.8-38.8 81-38.8 128.6v89.6c0 53 43 96 96 96h576c53 0 96-43 96-96v-89.6c0-47.6-14.4-91.8-39.2-128.6-41.4-61.4-112-93.8-184.6-93.8zM672 864h-576v-89.6c0-57.8 36.8-107.2 88.2-126.2 20.6-7.6 43.2-7.4 63.8 0 44.2 15.8 90 23.8 136 23.8s91.6-8 136.2-23.8c20.6-7.4 43.2-7.6 63.8 0 51.4 18.8 88.2 68.4 88.2 126.2v89.6zM384 512c123.8 0 224-100.2 224-224s-100.2-224-224-224-224 100.2-224 224 100.2 224 224 224zM384 160c70.6 0 128 57.4 128 128s-57.4 128-128 128-128-57.4-128-128 57.4-128 128-128zM1247.4 634.2c-34.6-51.2-93.4-78.2-153.8-78.2-55.6 0-69.6 20-133.6 20s-78-20-133.6-20c-26.6 0-52.4 6-76.4 16.2 11.6 11.8 22.6 24 32 37.8 9.4 14 17.2 28.8 24 44 6.6-1.4 13.4-2.2 20.4-2.2 34.4 0 59.2 20 133.6 20 74.8 0 99-20 133.6-20 31.4 0 59 13.4 74.2 35.8 10.6 15.8 16.2 34.2 16.2 53.4v59h-352v64c0 11-1.2 21.6-3.2 32h371.2c44.2 0 80-35.8 80-80v-74.6c0-39.8-12-76.6-32.6-107.2z\"><\/path><\/svg><span class=\"gspb_iconsList__item__text\">Kontakta oss via: <strong>Live Chat<\/strong><\/span><\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy Last Updated: December 24, 2025 In this Warranty Policy (&#8220;Warranty&#8221;), &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221; refers to AZEKA Technology Co., Ltd., with its office located at (12F-4-A16, No. 31 Binhai Avenue, Longhua District)\u200b . Our contact information is provided at the end of this Warranty. &#8220;You&#8221; or &#8220;your&#8221; means the purchaser of the products. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gspb_container-id-gsbp-4fd9526{flex-direction:column;box-sizing:border-box}#gspb_container-id-gsbp-4fd9526.gspb_container>p:last-of-type{margin-bottom:0}#gspb_container-id-gsbp-4fd9526.gspb_container{position:relative}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item__text{margin-left:15px}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item{display:flex;flex-direction:row;align-items:center;position:relative}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item svg path{fill:#000!important}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item img,#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item svg{width:22px!important;height:22px!important;min-width:22px}body #gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item img,body #gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item svg{margin:0!important}@media (max-width:575.98px){#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item{font-size:1em}}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item{margin-bottom:10px}@media (max-width:991.98px){#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item{margin-bottom:9px}}@media (max-width:575.98px){#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList .gspb_iconsList__item{margin-bottom:9px}}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='0'] svg{height:19px!important;width:19px!important;min-width:19px!important}@media (max-width:575.98px){#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='0'] svg{height:19px!important;width:19px!important;min-width:19px!important}}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='0'] svg,#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='0'] svg path{fill:currentColor!important}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='0'] svg{margin:0!important}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='1'] svg{height:19px!important;width:19px!important;min-width:19px!important}@media (max-width:575.98px){#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='1'] svg{height:19px!important;width:19px!important;min-width:19px!important}}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='1'] svg{margin:0!important}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='2'] svg{height:19px!important;width:19px!important;min-width:19px!important}@media (max-width:575.98px){#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='2'] svg{height:19px!important;width:19px!important;min-width:19px!important}}#gspb_iconsList-id-gsbp-f6d6cf8.gspb_iconsList [data-id='2'] svg{margin:0!important}","footnotes":""},"class_list":["post-3268","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"type-3","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/pages\/3268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/comments?post=3268"}],"version-history":[{"count":4,"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/pages\/3268\/revisions"}],"predecessor-version":[{"id":3275,"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/pages\/3268\/revisions\/3275"}],"wp:attachment":[{"href":"https:\/\/azk.hk\/sv\/wp-json\/wp\/v2\/media?parent=3268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}